Which of my customers encountered that nasty bug we discovered last week?
When you hear from one customer about something that is broken on your site, it can sting a little. What you don't know is how many customers had the same experience and didn't speak up, possibly leaving your service forever. Use FullStory to find a list of customers who experienced a known issue on your site so that you can follow up with them and make amends.
*This feature only available as an add-on to the regular plan
Similar recipes you can cook up in FullStory:
The FullStory team awaits your every question.Contact Us