Finding clicks that lead to console errors

Recipe:

When are console errors being triggered in our app?

Too often bugs and errors are flagged by our users once they've encountered an error. With FullStory Error Clicks, you can quickly and easily find actions that are leading to errors and fix them proactively. 


Ingredients:


Method:

  1. Use the Error Clicks search in Event Scope to filter to sessions where a click immediately triggered a console error.
  2. Use the FullStory Console to view your javascript warnings and errors that were present at the time of the session.
  3. Use FSTV to navigate through sessions quickly. Look for patterns of the same button or same pages that are causing errors.



Similar recipes you can cook up in FullStory:

  • Did my customer leave the app after encountering a bug?
  • How many first time visitors encountered this bug?
  • What javascript errors were triggered on the Cart page?

 

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