We believe everyone benefits from a more perfect online experience. That’s why we developed FullStory, a customer experience platform that makes it as easy to understand how visitors interact with your site as it is for brick-and-mortar retail store owners to see how customers explore their shops.
To truly make the Internet a more beautiful, useful place for everyone, we want to strip away the main barrier for those who may need FullStory most: the price. FullStory Free Edition empowers those small-but-mighty teams—from SaaS startups to Sole Proprietors—to make customer experience research an integral part of their design and customer experience strategies.
Note: If your needs are somewhere in between 1,000 sessions Free Edition and 25,000 sessions Pro Edition, please use the Contact Us button below to reach out and let us know your needs.
When you sign up for a free trial in FullStory, you'll automatically go through a FullStory Pro Edition trial. This will give you free access to all of our Pro Edition and Pack add-on features for two weeks, as well as 5,000 recorded sessions.
We make it clear during the trial which features are associated with our Pro Edition by using a 'PRO' badge and features that are available in a pack using a 'PACK' badge.
If you'd rather not get too attached to Pro or Pack features, you can change to Free Edition any time. Simply navigate to Settings > Subscription to set your account to Free using the plan options wizard.
You're free to switch between a paid Pro plan and a Free plan anytime you like.
Since the Free plan does not include some features, changing from Pro to Free will result in:
FullStory Free Edition comes with 1,000 recorded sessions per month, 3 user seats, and 1 month of data history.
You'll also get access to these FullStory features:
There are a few features that we don't make available in our Free Edition.
The Pro Edition begins at 25,000 sessions and 20 free seats and includes these premium features:
The FullStory team awaits your every question.Contact Us