Can I disable recording for a specific domain?

Yes! You can selectively manage and control which domains you allow to record to FullStory, preventing things like test or staging instances from generating sessions. No need to modify or bifurcate your code, simply click a switch to enable or disable a domain or subdomain.

Navigate to Settings > Recording & Exclusions to add excluded or included domains. We'll start with a high level screenshot and then dive into individual areas and examples.

Turning recording on and off

The top right of the "Domains" subsection contains an option to turn all recording on and off globally. The global recording toggle overrides all other recording settings if it is turned off.

Adding individual domains

Click the "Whitelist domain..." button to add a new domain to the list.

Allowing recordings from domains not in the domain list

The "Allow recording from domains not in the list" toggle does the following:

  • When enabled, every domain where recording is individually disabled is effectively blacklisted
  • When disabled, every domain where recording is individually enabled is effectively whitelisted

Wildcards (*)

You can specify wildcards (*) at any subdomain level which will match any text at that particular domain level.



Wildcards (*) and subdomains

Keep in mind that wildcards only match at the specific subdomain level, not all subdomain levels. Let's look at a few different examples.

In this example, immediate subdomains of example.com will be recorded, but the "naked" example.com will be blocked.

Domain
Is Recording?
example.com
No
app.example.com
Yes
account.app.example.com
No

In this example, both the top "naked" domain matches and all immediate subdomains match. Any further levels of subdomains will not match.

Domain
Is Recording?
example.com
Yes
app.example.com
Yes
account.app.example.com
No

In this example, the top level "naked" domain, all immediate subdomains, and all second level subdomains will match. Any further levels of subdomains will not match.

Domain
Is Recording?
example.com
Yes
app.example.com
Yes
account.app.example.com
Yes

Other types of exclusions

For a complete list of all ways to block recordings, see Will I be able to block specific recordings?.

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