Why isn't the video on my site showing up in playback?

FullStory playback should capture videos that are a part of your site, with a few exceptions.

If you have an embedded video hosted by YouTube or a similar service, you may notice that the content is not captured and seen at time of playback. This is due to the content being housed in a cross-domain iframe. If you don't have control over the iframe contents in order to insert the FullStory script, you won't be able to watch the video during your playback. 

Read more on recording iframes here

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