Can FullStory show me where customers are experiencing errors?

Yes. With the Error Clicks searchie, you'll see the button text or CSS selectors where the most javascript errors are being triggered. (Learn more about Searchies)

The top Error Clicks Searchie will appear under your search results and will correspond to your current search query.  

You'll be shown the button text or CSS selector of click events that triggered a javascript console error along with the number of error clicks that have been recorded on that text or selector. If a user in your search has error clicked on the element more than once, each of those clicks will be shown in the results. 

Click on the bars in the graph to add an error clicks filter to your current search.

Can’t find what you’re looking for?

The FullStory team awaits your every question.

Contact Us