Can I exclude sensitive data from FullStory?

The privacy of your customer data is a shared responsibility. FullStory diligently ensures that your customer data is securely stored and accessible only to you. In addition, we provide you a tool to easily exclude sensitive customer information. Read more about Excluding Elements here.

How do I use Inspect Mode to exclude elements from being recorded? 

Account admins can use Inspect Mode to easily identify text fields and other areas where customers will enter sensitive information, so that those elements will never be recorded by FullStory.

Using the same steps as above, find the element within your page, then click Exclude Element and the CSS selector you chose will automatically be added to your excluded elements list. 

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