Our friends over at Drift built an easy-to-use FullStory integration.
With Drift and FullStory together, you’ll be able to see exactly what your customers see in order to give them the help they need. Good news - there's no implementation needed on your end! Drift automatically detects FullStory on your site and FullStory session URLs will begin appearing inside of Drift. It’s pretty much like magic.
When viewing a conversation in Drift, you can find the FullStory session URL in the top right corner, like so:
Hop on over to Drift's help document to learn more, and to watch a quick video about this integration.
Note: this integration relies on FS.getCurrentSessionURL, or Reflection API, and is not available with FullStory Free.
The FullStory team awaits your every question.Contact Us