Anfrage einreichen – Fullstory Support

Need to get in touch with us?

Our global Support team is here to help.

E-Mail Adresse

Category

Which feature does your query relate to?

What's the specific account management or access topic?

What does your compliance query relate to?

What does your session query relate to?(optional)

What does your query relate to?

What type of deletion do you require?

Please provide a link to the page/URL on your site that is rendering incorrectly in Fullstory:

Is this page on your site publicly accessible?

What appears to be missing?(optional)

In your description, please include as much information as possible on the missing activity, such as the user's name/email/User ID (if applicable); the time that they were on your site (the more specific the better) including timezone; specific URL(s) visited; user's IP address; any user agent info (browser type, operating system, device type, etc).

What's the main domain you are (or will be) deploying Fullstory to?

If you don't have a domain because your query relates to Fullstory for Mobile Apps, please choose the category "Fullstory for Mobile Apps".

How are you (or will you be) deploying Fullstory?

What app platform does this relate to?

Is this a React Native app?

Is your inquiry related to iOS 26 and/or Xcode 26?

What version of the Fullstory SDK do you use currently?(optional)

Please use the format X.XX.X (e.g. 1.35.0)

Does this request relate to PII or Sensitive data being captured?

Have your data capture rules been updated, to block this data from capture moving forward?

Where possible, please provide a link to a segment of impacted data (with a custom time-range applied):(optional)

Start date & time for deletion(optional)

End date & time for deletion(optional)

Timezone(optional)

I'm using (or planning to use) a Custom Endpoint(optional)

What Custom Endpoint URL is in use / desired?(optional)

Betreff

Beschreibung

Geben Sie Details zu Ihrer Anfrage ein. Ein Mitglied unseres Supportteams wird umgehend antworten.

Link(s) to sessions or objects(optional)

Session URL(optional)

Org ID(optional)

Plan(optional)

Stage(optional)

Country(optional)

Region(optional)

Region

FSTA US State Code(optional)

State (US)

Anhänge(optional)

Datei hinzufügen oder Dateien hier ablegen

Looking for our Sales or Marketing team? Please contact us here.

The Fullstory Community

Ask questions, share ideas, search forums, discover new strategies, and connect with fellow Fullstory customers.