Top Search Terms
Use a Metric to understand what specific keywords your users search for the most in your Help Center.
Ingredients
- Segment: Everyone
- Event: Change events for your Help Center's search bar
- Option: Group by Text
Instructions
- The Everyone segment is already saved by default in your FullStory account.
- Create and save a Metric called “Top Search Terms,” using the Metric count of events when clicking on your Help Center’s search bar.
- Set the time period to the past 30 days and apply the Everyone segment.
- Group by the property Text to see what text your users are entering into your Help Center’s search bar.
- Click play to watch related sessions.
