Average Scroll Depth for Help Center Articles

Use a Metric to track how far down the page users scroll on average when viewing your Help Center content.


  • Segment: Everyone 
  • Event: Scroll depth when visiting the URL for at least one of your Help Center articles


  1. The Everyone segment is already saved by default in your Fullstory account.
  2. Create a Metric called “Average Scroll Depth for Help Center Articles” using the Metric average of Scroll Depth when the Visited URL matches the specific Help Center article(s) you’re interested in.
  3. Adjust the time period to be specific to the time-range you’d like to analyze and apply a color as applicable.
  4. Click play to watch related sessions.


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