Who can use this feature?
- Available with all paid plans.
- Requires an Admin or Architect role.
System interaction webhooks allow you to notify destination systems about changes to your day-to-day Fullstory operations, like being notified when a new Fullstory segment is created. You can find system interaction webhooks in Settings > Integrations > Webhooks.
Looking to set up single event and complex multi-event triggers for your behavioral data? Check out Activation Streams.
What system interaction webhooks are supported?
The following system interaction webhooks are supported:
- Standard Events, including Native Mobile Crash and Note Created. Notes in Fullstory help teams work together to identify and fix digital experience issues. Now, you can easily send your Fullstory notes to other platforms, such as Jira, by firing a webhook event when a note is created in Fullstory.
- New Segments: Receive a webhook notification whenever a team member creates a new segment within Fullstory.
- Metric Alerts: With an Advanced and Enterprise plan, you can set up metric alerts.
- Segment Threshold Alerts: With an Advanced or Enterprise plan, you can also set up segment threshold alerts and pair them with webhooks to implement custom workflows. For instance, fire a webhook event to page an engineer in PagerDuty when a segment capturing dead clicks exceeds a defined threshold.
How to create system interaction webhooks
Create system interaction webhooks under Settings > Integrations > Webhooks. All you need is the URL for the endpoint where Fullstory should send the data and your shared secret used for authentication.
Additional resources
Check out the Webhooks (v1) developer guide to learn more about setting up system interaction webhooks and explore all the additional technical details.