How do I invite someone to our account?

With FullStory, you have a set number of seats (standard or admin) based on your plan. With FullStory Free Edition, you receive 3 user seats (standard or admin). Paid plans start with 20 seats. All editions receive unlimited Guest seats

If you need to add more seats to your account, please email using the Contact Us button below.

Note: Only Admins can invite new users.

To invite a new user to FullStory:

  1. Navigate to Settings > Team Settings
  2. Click the Invite teammate... button at top right of the screen
  3. Enter the email address you wish to invite 
  4. Choose the user type (default is Standard)
  5. Click Send invitation

Note: If you have Google Authentication enabled, each user you invite will be forced to login with Google and will not be allowed to set a password.

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