Can FullStory show conversion rates?

The burning question, of course, is whether people clicking on our ad are converting, or performing the action you wanted them to take on your site. This is where the incredible specificity of FullStory’s data collection really comes into play.

Whatever your conversion goal, it's easy to track, and unlike GA and other analytics tools, you don't have to set a goal or add a conversion-tracking script to your HTML ahead of time. You can even decide on a conversion goal and retroactively track it using the wealth of data collected by FullStory!

Keep reading for more info on how you can dive into understanding conversions using FullStory on any plan. But if you're interested in some advanced conversion funnel analysis, we'd love you to check out FullStory's dedicated Conversions product, available on the Enterprise plan.

Learn more about it in our Introduction to Conversions!

 

Create a new Funnel for your conversion

Think about your conversion action. What does the user actually do to fulfill this goal? What action do they take on your site? And how can you turn that into a FullStory event filter?

If your conversion action is to fill out a form, click a button, or otherwise interact with a certain element of your site, use the Clicked event filter. You can search for click events based on the name of the element, the text on the element, or the CSS selector for that element. In our example we are looking for any user who clicked an element with the text "Add to cart".

For the next step in our conversion funnel, we are using the event filter Visited URL. 

https://fruitshoppe.firebaseapp.com/#/confirm 

This is a URL on our demo site that represents a user successfully completes an order, so we can infer that anyone who’s visited this page has completed our conversion goal. 

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