FullStory for Customer Support Roles
Who's it for?
- FullStory users who work in customer-facing roles such as call center or online support specialists
- All levels of experience with FullStory
What will we cover?
- How to integrate FullStory with your day-to-day support workflow including custom identification techniques
- How search and session replay can cut down the back and forth between you and your customers as well as you and your engineering teams
- What support tools FullStory can integrate with and how to do it