Google BigQuery

Available for the following Plan types:

FullStory Enterprise*

FullStory Advanced*

FullStory Business*

FullStory for Mobile Apps*

FullStory Free

*with the following add-on:

Data Destinations

Available to the following User roles:

Admin

Architect

Standard

 

Our Google BigQuery integration is currently available with our Data Destinations add-on feature. If you are interested in adding this integration to your account, please reach out to your account representative for more details.

Introduction

Google BigQuery is a cloud-based data storage and analytics service that can be used as a data warehouse. We've built an integration, powered by our Data Destinations Warehouse technology, that allows you to send your raw event data directly to Google BigQuery.

Enabling the integration (Google)

Before activating the integration in FullStory, you'll need to ensure you are fully setup in Google BigQuery. Please review their setup documentation here before getting started in FullStory.

Important Note on Data Security: FullStory should only be granted access to read/write the data that we will be managing as part of this sync. To ensure all sensitive data remains secure, FullStory strongly recommends creating a unique user, role and dataset within your data warehouse, specifically for FullStory to access. This user and role should not be given permission to access any other customer data in any way.

Create service account

To get started with integrating Data Warehouse Destinations with Google BigQuery, create a service account with Google Cloud.

Then, create a private JSON key for the service account. Make a note of it, as you will need it later in order to configure the integration in FullStory. The private JSON key should be in the following format:

{
  "type": "service_account",
  "project_id": "random-project-12345",
  "private_key_id": "abcdefg",
  "private_key": "*****",
  "client_email": "name@project.iam.gserviceaccount.com",
  "client_id": "12345678",
  "auth_uri": "https://accounts.google.com/o/oauth2/auth",
  "token_uri": "https://oauth2.googleapis.com/token",
  "auth_provider_x509_cert_url": "https://www.googleapis.com/oauth2/v1/certs",
  "client_x509_cert_url": "https://www.googleapis.com/robot/v1/metadata/x509/name%40project.iam.gserviceaccount.com"
}

Configure service account

Next, you must configure the service account you created previously. The minimum required permissions are bigquery.jobUser at the project level and bigquery.dataEditor at the dataset level.

Create a new dataset or use an existing dataset

If you want to use a new dataset, go to your project and click "Create dataset".

1.png

In the popup on the right, type in the ID for the new dataset. We will use fs_data_destination as an example.

2.png

If you want to use an existing dataset, go to the dataset and follow the next steps.

Share the dataset with the service account

Go to the new dataset or the existing dataset from the last step, and click "Share".

3.png

In the popup on the right, click "ADD PRINCIPAL".

4.png

Select the service account and the "BigQuery Data Editor" role for the dataset.

5.png

Now the service account has access to all the data in the dataset.

Add query permission to the service account

Go to the Project Principals list and select the service account. Edit its permission to have the "BigQuery Job User" role.

6.png

Now the service account can run queries on all the data in the dataset.

Enabling the integration (FullStory)

To start syncing, follow the steps below:

  1. Navigate to Settings > Integrations > Data Destinations
  2. Find the Google BigQuery integration and click Add.
    Screen Shot 2022-06-10 at 11.51.50 AM.png
  3. As shown in the screenshot below, in the menu that appears, add in your BigQuery Service Account Key that you created above.
    Note: Please ensure all credentials are correctly entered. If any are incorrectly entered, the integration sync will fail.
  4. When you are ready, click Save at the bottom.
  5. After saving, you will see data start flowing into your warehouse after 1 hour.

image1.png

FAQ

Can you set up more than one Data Destination in your account?

FullStory only allows you to set up a single Data Destination per account. If you have already activated another destination you must remove the other before you can add a new one.

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