All things FullStory
Notes from FullStory’s engineering team.
Start a Trial
Start a Trial
Getting Started - Installation
Level-up with FullStory
How do I know that FullStory is deployed successfully?
How do I get FullStory up and running on my site?
How do I install FullStory on my online store?
Can I install the FullStory script on multiple sites?
How does FullStory recording work to recreate my users' experience?
Does FullStory work with my complex site?
Can FullStory capture content that is presented in iframes?
Can I disable all recording?
Can I disable recording for a specific domain?
Will I be able to block specific recordings?
See all 12 articles
Why can't I locate a user's session in FullStory?
How do I watch a session playback?
How do I know if I've already watched a session?
How does FullStory handle multi-tab browsing sessions?
Can you watch sessions across multiple domains?
What timezone is used in the playback timeline?
See all 9 articles
Watched Elements - Can I search for CSS elements without a click event?
How do I search for URLs?
Can I save searches that I use frequently (create a segment)?
Can FullStory show me my most engaged users?
Can FullStory show conversions?
Can FullStory show me where customers are experiencing errors?
See all 20 articles
Where can I find my invoice?
What user roles are available for FullStory teammates?
What is a seat?
What happens if I hit my quota?
How to regain access to your account
How do I switch between two separate FullStory accounts?
See all 11 articles
Frequently Asked Questions
How will Safari ITP 2.1 impact FullStory data?
Can FullStory record Web Components or Shadow DOM?
What defines a session in FullStory?
What are clips in FullStory?
Does FullStory have heat maps?
What makes a user active vs inactive?
See all 39 articles
Measure Purchases from Marketing or Social Media Campaigns
Compare Conversion Rates by Device Type
Need to get in touch with us?
The FullStory Team awaits your every question.