User Guides

General Guides

• Dashboards - Overview
• Getting Started with Dashboards
• Using the "Report a bug" feature in FullStory
• Using FullStory Go Live
• Updating your FullStory Plan
• Tracking Marketing Efforts in FullStory

See all 28 articles

Industry Best Practices

• About "Funnels"

Conversions

• Conversions - Revenue Opportunities
• Conversions - Quick start guide
• Conversions - Introduction
• Conversions - Your first Conversion Analysis
• Conversions - An overview of your results
• Conversions - Digging into & sharing your results

See all 8 articles

Customer Success

• Preparing for a customer meeting
• Measuring customer engagement
• Improving your self-service support center
• Identifying customer frustration
• Gaining context around support tickets
• Finding customers who ran into issues

See all 10 articles

UX and Design

• Reviewing your customers' mobile experience
• Optimizing for every device
• Optimizing features by geography
• Monitoring beta feature usage

Engineering

• Finding more examples of the same error
• Finding clicks that lead to console errors
• Comparing performance between environments
• Attaching FullStory sessions to bug reports

Acquisition & Marketing

• Measuring social ad effectiveness
• Identifying successful campaigns
• Examining new visitor site flow