Is there a way to delete or suppress a user filter?

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I have a list of user filters and some I no longer want to appear in the list of user filters. Is there a way to suppress/archive/delete no longer used user filters so they stop appearing in the user filters list when searched?

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  • Hi @gshock,

    To truly remove user properties from FullStory, we'll need to complete a bulk user deletion, which deletes the user entity, including their sessions and user properties. It’s important to note that once sessions are deleted, this is permanent and non-recoverable.  If you’re interested in this option, please reach out to us at support@fullstory.com so we can provide the additional information required to a process a bulk user deletion.

    If you do not want to move forward with a bulk user deletion, another option would be to simply archive these user properties in your Property Settings. While this won't remove this property from the FS.identify/FS.setUserVars calls in sessions or in the user card until sessions where this property was passed to FullStory fall outside of our data retention period, archiving this property would remove it from the User Property filter dropdown options.

    Please let us know if this raises any follow up questions!

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  • Thank you @Kim Lim for the thorough answer, Property Settings is exactly what I’m looking for!

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