499 - deadline_exceeded error
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Hi guys,
Iam trying to write a developer logic to get all users data from Fullstory server users api.
But Iam getting below error after some time
{
"error": true,
"status": 499,
"code": "deadline_exceeded",
"message": "DeadlineExceeded",
"axiosError": true,
"axiosStatus": 499,
"statusText": "unknown"
}Iam guessing this is happening because of rate limitation. but need to be sure of that.
and also currently the Fullstory get users api returns only 10 users per page which make’s us very hard to fetch all users without hitting the rate limit. can we increase that limit by adding some manual parameters?
and also what is the solution to this error.
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3 comments
Hi @Kalimuthu Ramachandran ! Thanks for your question. I went ahead and created a ticket with our Support team to begin digging into this issue as it will take a bit of troubleshooting on our end to determine what the error is. You will receive an email from support@fullstory.com soon.
Let us know if any other questions come up in the meantime.
hey can you answer my second question.
currently the Fullstory get users api returns only 10 users per page which make’s us very hard to fetch all users without hitting the rate limit. can we increase that limit by adding some manual parameters?
Hi @Kalimuthu Ramachandran ! The limit you’re hitting may actually be due to the state your account is in (your email address is currently associated with an expired FullStory account.) As such, we’ll need to dig in further via the support ticket that was created as the expired account may be the root of the issue here. Please keep an eye on your email for a response from our team!
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