Unique users in my funnel output

New
Avatar
Joel Karczewski

I created a 7-step funnel, and when I replay the sessions for any specific step, I see that the same user may have flowed thru my funnel multiple times.

How can I add a unique user filter so that I’m only evaluating the unique users that are coming thru my funnel?

0

Comments

1 comment

  • Avatar
    Lindsay Zubrickas

    Hey @James K! Thanks for your question and welcome to the Community! 😊

    I noticed you submitted a support ticket as well and our team got back to you! I’m going to share their response here as well for visibility in case anyone else has a similar question:

    A funnel is looking at the number of unique users, rather than the number of times the events were completed. So although users can complete this flow multiple times, this won't be reflected in the funnel numbers. 

    You’re in good hands with our support team to continue the conversation there with any additional questions, but feel free to reach out here if you have any more as I am happy to help! 😊

     

    0

Please sign in to leave a comment.

Didn't find what you were looking for?

New post