How can I remove data capture of particular email domain

• 

  Lindsay Zubrickas

  June 06, 2023 21:16

  Hey @chirag26! Thanks so much for reaching out! 😊

  You can disable data capture for your organizations domain by first navigating to Settings > Data Capture and Privacy > Data Capture.  Here’s a high level screenshot:
  

  Please read this Knowledge Base article to dive further into individual areas and examples.

  For other ways to block specific sessions from being captured, please check out this article here. 😊

  Please let me know if you have any other questions!

  -1
• 

  Zain Virani

  February 12, 2025 16:39

  @lindsay zubrickas
  
  this is not what OP asked.

  1
• 

  Brittany Luttrell

  February 14, 2025 17:03

  Zain: nice catch!
  Alas, email domains cannot be disabled in-app. You can only disable capture by way of user agent, geolocation, and IP. I saw you viewed our knowledge base articles on those options, so you’re already on the right track! :)
  Instead, you’ll need to work with your developers (if not yourself) to create some custom logic that tells the Fullstory data capture script to not capture your company’s internal users, or any other email domains you do not want to capture sessions for.
  I hope this makes sense. If you have further questions, please do ask here or feel free to submit a support ticket to us directly! :)

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