Anyone know how to track Modals (aka Dialogs)?
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We are trying to find a way to track when users open a dialog box without tagging every single link in a table.
Does anyone have experience or ideas with that?
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Hey Darah,
Great question. We run into this problem with our clients who have their modals imbedded in an Iframe. Do you happen to know how it is loading? If in an Iframe, here is some documentation on ways to get it to capture in FullStory.
One thing to note, in some cases the content in a modal will be coming in form a third party site. If the content rendering in the modal is not running the FS script, then it will not be able to capture the content. It will just look like a container without any inner content.
Hope this helps
-Dan from Roboboogie
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