FS.identify - Identifying users

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shilpa.june23

June 05, 2023 06:39

Hi Team,

Anyone can please help me what to add and where to add FS.identity for users in the application.

Do we need to add

FS.identify(uid, userVars);

in the FS script which i can pasted inside <head> of my pages or how it is.

and how to pass uid and userVars to this. So confused.

1 comment

Lindsay Zubrickas
June 05, 2023 16:45

Hey @Shilpa! Thanks so much for reaching out!
To get started, in the FullStory script on your site you'll need to first send your application's unique user id along via FS.identify
If you haven't yet implemented this call, if you are comfortable working with APIs you can use this document to get started. When it comes to identifying your users through FS.identify, or passing custom data through FS.setUserVars, the exact information that you would want to input here will be different for everyone.
Because of how specific these variables will be to your use case, it's difficult for us to say what exactly you should be using here. The best thing to do would be to work with a developer to integrate FS.identify with your site if you aren't comfortable working with APIs.
I also wanted to give you a heads up that you won’t be able to test if this works or not with an expired trial as you are no longer capturing any more sessions. If you are looking for more time to test things out, I would recommend reaching out to our Support team to extend your trial, or I can submit a request on your behalf for you.
Please let me know if you’d like me to do this for you or if you have any more questions! 😄

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