Tips From Group Office Hours

Group office hours are here and available for signup!

I’ve been really enjoying getting to use these sessions to dive into your questions about using FullStory. For inspiration, I wanted to share a few of the topics that we’ve discussed so far:

• Searching for sessions: we discussed how to find a user or session using specific event filters in FullStory. Specifically, we discussed finding users who have clicked by searching for the text or CSS selector of the element. This article goes into more details if you’d like to learn more about how to run these searches.
• Searching by URLs: building an event filter by URL is a powerful way to segment your users or build metrics to track KPIs. There are lots of ways to utilize this event filter in FullStory. This article talks through each of the components you need to create the right URL event filter.
• Finding friction points: one customer asked about how to find friction points easily, even in session replays where the site is masked due to privacy settings. The approach we discussed is building a dashboard that focuses on frustration signals. This can be done very easily using our new frustration signals template available in FullStory:                                          

These are just a few examples and we’d love to talk about your specific questions in a future session. You can find all upcoming sessions and signup on the events page.