The HTML dialog element?
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Is there any limitation on capturing this element in session replays? I recently switched from showing/hiding a div ("lightbox" style) to a native dialog, now I don't see them visually in the session replay but I know the user must have since the event for closing it gets recorded.
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Hi Tim Pavell! Fullstory does capture dialog elements generally speaking so there's probably something else at play with how that dialog is shown/rendered on your site that's causing it to not be shown in sessions.
If you'd like us to take a closer look at why you're not seeing the dialogs, feel free to contact Support and share a link to a session + the timestamp where you'd have expected to see a dialog (if you are able to point us to a page we can access with a/the dialog, that'd be even better!) We'd be happy to help out! 🙂
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