Visiting pages by modifying the URL directly
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I don't believe this is possible in FS, but I will ask anyway. If a user modifies the URL directly to navigate to other site pages, can that be quantified? An example would be:
1. Visits: www.mysite.com
2. Modifies the URL directly instead of using the search or nav menu to: www.mysite.com/account
In FS I can see when their mouse moves to the very top of the page, outside the browser window and then they navigate to other pages without using the search or nav menus, so I know they're manipulating the URL directly, and also we have some customers telling us they got a 404 when trying to enter an invalid part number in the URL as opposed to getting our No Results page.
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Hi Israel Bautista ! At this time, I'm afraid there isn't a way to search for a user who has manipulated the URL via their browser bar.
While we generally suggest using the below setup to exclude users who visit a particular URL via a Referrer URL, this likely wouldn't work for your use case as we wouldn't expect a user to be referred from one page to another when they utilize the search or nav menus so they wouldn't be differentiated from users manually altering the browser bar.
If you're capturing this 404 page in Fullstory and the URL for this page is not unique, you could consider creating a Watched Element for a unique element on the page to be able to search for users who saw that particular 404 error. Keep in mind, Watched Elements are not retroactive.
Let us know if you have any additional questions we can assist you with.
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