Getting a lot of "application error: a client-side exception has occurred"
Answered
Hi all,
I am getting a lot of sessions that show application errors: "A client-side exception has occurred (see the browser console for more information)". When I checked the console, there were no errors. I tested it by visiting my own site and found no issues on my own session. However, I keep encountering this error frequently and I don't know why. Has anyone experienced a similar issue, and if so, how did you solve it? Thanks!
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4 comments
Hi Thomas,
Sorry to hear this! Can you tell us which browser and what version of this browser you are using? It could be an outdated version and could require an update. Let us know!
Best,
Steve
Hey Thomas Chen ! We wanted to check in here to see if you still needed help with this issue. Let us know!
Hi Steve and Tym, thank you for your reply. I am using Chrome Version 126.0.6478.127. Do you mean the users who visited my website are using an outdated version? Thanks!
Hi Thomas Chen ! Thanks for providing the version of Chrome you're utilizing. We did indeed mean your version of Chrome, not the end-user's version.
If you're still seeing this issue, would you mind reaching out to us at support@fullstory.com? We'll need to dig into this further to find a resolution. Thanks!
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