I have added the code in my website header but it still say installFull story.
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I have added tracking code in my website header now I don't know what to do as it still says InstallFullstory. Please if someone can guide me what to do next after code deployment in the header as I can't find any verification on complete button in the settings section. Website have been added in data capture section.


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Hello Owais Ajmal ! Thanks for your question.
It appears you've added a break in the Fullstory script on your site that shouldn't be there. On your site, that piece of the Fullstory snippet appears like this:
(o=n.createElement(t)).async=!0,o.crossOrigin="anonymous",o.src="
https://"+l,o.onerror=function(){y("Error loading "+l)}
When it should appear like this, with no break between these lines:
(o=n.createElement(t)).async=!0,o.crossOrigin="anonymous",o.src=" https://"+l,o.onerror=function(){y("Error loading "+l)}
Would you mind redeploying the Fullstory code on your site, exactly as it appears in your Fullstory Setup Settings? Please do not make any adjustments to the code when adding it to your site.
Let us know how that goes.
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