Getting the Most From Your Fullstory Configuration

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Recently, we hosted a workshop featuring Van Staub (Director of Customer Innovation) focused on how to maximize the value from Fullstory through proper configuration. During the call, we utilized a brand new Fullstory dashboard template (Web Configuration Guide) and walked through three of the most important sections: data capture, element configuration, and page configuration.

 

Using our demo environment that hasn't been fully configured (reflecting an experience facing some admins) we talked through how to make Fullstory easier to use across teams by focusing on the most important configuration tasks. Here are some of my favorite tips and tricks we covered on the call:

  • Taking a more intentional capture method to blocking non-production domains to prevent skewed analysis
  • Using our AI trim feature when naming elements to optimize the selector using advanced AI models
  • Using the dashboard to identify top URLs missing a page definition to prioritize page development

We aimed to fill this workshop with practical insights and usable techniques for anyone looking to squeeze the most significant value out of Fullstory, so if you missed the workshop, we highly recommend you watch the recording (linked here) and follow along in your own Fullstory account as you listen.

We would also love to continue to keep this interactive for anyone watching on-demand afterward - so if you have questions let us know with a comment so that we can point you in the right direction!

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