Heatmap Focus container

Answered
Avatar
Charles Talbot

Hello! Watched a video recently on the FS youtube channel and it explains how to get the most out of heatmaps. Only those features dont appear in the UI. I have a lot of repeating elements on the page, and I want to understand where the users attetion goes via a clickmap, however those elements are all captured together. our css selectors are generated by react app build process, so they offer little help. Thanks!

video for reference: https://www.youtube.com/watch?v=i463wMBqreo

1

Comments

1 comment

  • Avatar
    Brittany Luttrell

    Hello Charles,

    I see you also reached out to our support team prior to posting this question to the community. :) Support has directly responded to you already but I'll go ahead and share the reply here for you as well as anyone else in the community who might it helpful!:

    There are two areas in Fullstory where you can view click maps and scroll maps:
     

     
    Both of these options allow you to click on specific elements shown in the click map (we'll show the top 25 clicked elements on the page) and understand click numbers on that element. The Inspect Mode feature in Page Insights will allow you to click on any element on the page to see clicks on that element (aggregated from the segment, metric, or funnel you're viewing the session from) as well as see the CSS associated with that element. 

    I hope this helps but don't hesitate to ask any additional questions! :)

    1

Please sign in to leave a comment.

Didn't find what you were looking for?

New post