Chewy Chu

1. Community
2. Product Analytics
3. Send E-Mail reports with content from Dashboards

Hi Sabrina, thanks for reaching out! You can export a dashboard to PDF by clicking on the horizontal ellipses at the top of the dashboard and selecting “Download PDF”, see here.I'm afraid there isn...

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• Created February 21, 2025 03:47
• 2 votes

1. Community
2. General Discussion
3. Removed custom fields of user are still showing in new user sessions.

Hi Prasad, thanks for reaching out!User properties are associated with the user in Fullstory, so they exist on the user's profile even when you're not actively sending them in.Alas, the only way to...

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• Created November 29, 2024 07:07
• 1 vote

1. Community
2. API + Integrations
3. Details about the error logs

HI Mohamad, thanks for reaching out! We're sorry to hear that you're running into an issue while setting up the Redshift integration and we'd be happy to take a look.To help us investigate, I've sp...

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• Created November 11, 2024 00:44
• 0 votes

Official comment

1. Community
2. Data Management
3. User # vs. IP Addresses

Hi Josie Coffman! Thanks for your question.Just to make sure we're on the same page, are you asking about the user's display name (User 2168999)? Or about their User Id?The user display name e.g. U...

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• Created September 04, 2024 02:27
• 0 votes

1. Community
2. Search & Segments
3. Browser Breakdown

Hi Gaetan Mendolia - thanks for reaching out!The “Mobile App” browser indicates that the user was captured with a native mobile webview or embedded browser, see here. Specifically, this occurs when...

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• Created June 03, 2024 01:00
• 0 votes