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Kim L

 Fullstory Certified
 Fullstory Support
  • Total activity 45
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Activity overview

Latest activity by Kim L
  • Kim L created an article,

    Journeys Popular Paths

    1. Product Analytics
    2. Journeys

    Who can use this feature?- Available with Enterprise and Advanced plans. - Explorers can view and create. Admins, architects, and standard users can view, create, and save. Journeys help you visual...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kim L created an article,

    What are the options for ordering Metric Dimensionality results?

    1. Product Analytics
    2. Metrics

    Who can use this feature?- Available with Enterprise, Advanced, Business, and Free plans.- Available for admins, architects, explorers, and standard users. When building a Metric Dimensionality Car...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Kim L commented,
    Official comment
    1. Community
    2. Data Management
    3. Losing lots of sessions

    Hi Ken Schumacher — That definitely seems odd! My first recommendation is to verify that data capture is still working properly. Generally, you can test this by visiting the same page these users a...

  • Kim L created an article,

    AI Trim

    1. Getting Started
    2. Data Management

    Who can use this feature?- Available with all plans. - Available for admins, architects, and standard users. AI Trim is an AI-augmented tool that transforms any CSS selector into the most stable se...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Kim L created an article,

    Annotations

    1. Product Analytics
    2. Metrics

    Who can use this feature?- Available with Enterprise, Advanced, Business, and Free plans.- Explorers can view only. Admins, architects, and standard users can create, edit, and save.  Introduction ...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • Kim L commented,
    1. Community
    2. General Discussion
    3. Metric cards functionality

    Hi @DataSeed99! Metrics and cards work hand-in-hand to give you a single source of truth. What this means is, if a metric exists in a card and you duplicate that card (or dashboard), and edit the m...

  • Kim L commented,
    1. Community
    2. Product Analytics
    3. Retention by grouping property

    Hi @Tami Lavi - Great question! As a first step, if you have an existing user property to help identify each organization, you can create new saved segments for each organization similar to this ex...

  • Kim L commented,
    1. Community
    2. General Discussion
    3. Cannot install FullStory

    Hi@sagefinch1 - Reviewing your session in Fullstory, I see that you successfully published your GTM tag initially, but when you attempted to install it again through the GTM workflow, you received ...

  • Kim L commented,
    1. Community
    2. Fullstory for Mobile Apps
    3. Icons/svgs not showing up in replays

    Hi @Nupur - Thanks for following up with us! This issue was related to how we previously excluded the com.horcrux.svg.SvgView class within the react-native-svg library, but we have since released a...

  • Kim L commented,
    1. Community
    2. General Discussion
    3. Is there a way to delete or suppress a user filter?

    Hi @gshock,To truly remove user properties from FullStory, we'll need to complete a bulk user deletion, which deletes the user entity, including their sessions and user properties. It’s important t...