
Kim L
Comments
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Official comment
Hi Ken Schumacher — That definitely seems odd! My first recommendation is to verify that data capture is still working properly. Generally, you can test this by visiting the same page these users a...
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Hi @DataSeed99! Metrics and cards work hand-in-hand to give you a single source of truth. What this means is, if a metric exists in a card and you duplicate that card (or dashboard), and edit the m...
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Hi @Tami Lavi - Great question! As a first step, if you have an existing user property to help identify each organization, you can create new saved segments for each organization similar to this ex...
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Hi@sagefinch1 - Reviewing your session in Fullstory, I see that you successfully published your GTM tag initially, but when you attempted to install it again through the GTM workflow, you received ...
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Hi @Nupur - Thanks for following up with us! This issue was related to how we previously excluded the com.horcrux.svg.SvgView class within the react-native-svg library, but we have since released a...
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Hi @gshock,To truly remove user properties from FullStory, we'll need to complete a bulk user deletion, which deletes the user entity, including their sessions and user properties. It’s important t...
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Hi @adam — Thanks for reaching out and great question! While there isn’t a way to disable Form Privacy for FullStory Free accounts, your rule exceptions should work without upgrading to a paid plan...
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Hey Steve! (@Flashmac) Great question — you're definitely on the right track. FS.event would be the best solution to log error information to use with search and metrics. Here's an example from our...
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Hi @ekaradag14 - Thanks for reaching out!At this time, I’m afraid FullStory does not monitor website uptime or provide a way to send alerts when there's an outage. In general, our Alerts feature mo...