Gemma Atkins

Official comment

1. Community
2. General Discussion
3. Fullstory Implementation question

Hi Alex Yugov Thanks for posting on our community! I am going to reach out to you via a support ticket so we can better understand what you're trying to track and see what we can recommend, as you ...

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• Created April 16, 2025 08:13
• 0 votes

Official comment

1. Community
2. Search & Segments
3. Country Filter

Hi Ramya Sheela Rajendran This would usually be done by creating a saved segment so you can easily apply this US group of customers to any funnels, metrics etc you're working with.To start with, yo...

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• Created March 31, 2025 07:56
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Official comment

1. Community
2. General Discussion
3. Landing page/start of session

Hi Charity Shi Thanks for posting in our community looking for help with sessions starting later than expected.There's a few reasons this could happen, for example if a user has already been identi...

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• Created March 21, 2025 16:23
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Official comment

1. Community
2. Data Management
3. Define a page

Hello Charity Shi ,Thanks for asking a question in our community!Sometimes a company will need all product URLs grouped as a single definition and sometimes they have levels they want to reflect as...

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• Created March 21, 2025 16:09
• 0 votes

Official comment

1. Community
2. General Discussion
3. What do these dots on the session playback timeline mean?

Hi Charity Shi Thanks for posting in our Community! We talk about the timeline key in our help article here. These blue sections you're referring to indicate some kind of activity, such as a click ...

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• Created March 21, 2025 13:30
• 0 votes

Official comment

1. Community
2. Product Analytics
3. Analyze custom events around a date on a website

Hi Sabrina Schrei Thanks for posting on our community pages! This question feels specific to your company rather than something our community users might be able to help you with, so I've created a...

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• Created January 20, 2025 18:36
• 0 votes

Official comment

1. Community
2. Product Analytics
3. Input submit tracking

Hi Charlotte Vidaud Thanks for joining our Community!  Fullstory doesn't explicitly have a keystroke listener in place, as this can cause privacy concerns. Typically when users submit text there wi...

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• Created December 31, 2024 10:51
• 0 votes

Official comment

1. Community
2. Tips & Tricks
3. Detect when browser display a pop up blocked notification

Hi MAc McAnally Thanks for joining our Community!You mention the user is opening a new tab which is not in Fullstory's capture, so I wouldn't expect Fullstory to be able to grab details around this...

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• Created December 26, 2024 10:03
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Official comment

1. Community
2. Early Access
3. Testing Opportunity: Increased Card Limits

Hi Rob Otim Thanks for reaching out to the community on this post from a few months ago. I've created a support ticket so we can review this with you - look out for an email from us :-) Gemma*For a...

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• Created September 23, 2024 10:59
• 0 votes

Official comment

1. Community
2. Data Management
3. Creating a testing (dev) environment

Hi Jonathan Shahar Thanks for reaching out and great question! If you would like to capture data for multiple domains / environments with Fullstory, you have two main options:1. Use a separate acco...

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• Created August 22, 2024 09:13
• 0 votes