Customer Success
If you're looking for some more technical API documentation, check out our new Developer site: https://developer.fullstory.com/introduction
- Ragehooks
- Preparing for a customer meeting
- Measuring customer engagement
- Improving your self-service support center
- Identifying customer frustration
- Gaining context around support tickets
- Finding customers who ran into issues
- Finding customers who haven't used a feature
- Finding customers who encountered a bug
- Communicating a customer issue to an engineer
- Avoid sending repetitive advice to your customer
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