If you're looking for some more technical API documentation, check out our new Developer site: https://developer.fullstory.com/introduction

• Preparing for a customer meeting
• Measuring customer engagement
• Improving your self-service support center
• Identifying customer frustration
• Gaining context around support tickets
• Finding customers who ran into issues
• Finding customers who haven't used a feature
• Finding customers who encountered a bug
• Communicating a customer issue to an engineer
• Avoid sending repetitive advice to your customer