Available for the following Plan types:
FullStory Enterprise*
FullStory Business*
FullStory Free
*with the following add-on:
FullStory for Mobile Apps
Available to the following User roles:
Admin
Architect
Standard
A Step-by-Step Guide to FullStory & Apple’s New Privacy Questionnaire
As of December 8th, 2020, iOS application owners are required to update their privacy policies in the App Store to denote the data types that their application and any embedded third-party SDKs collect, along with the purpose for which it is collected. Your privacy policy is accessible from your app page in the App Store.
This article should be used as a guide to answer Apple’s new Privacy Questionnaire for applications in the App Store with the FullStory SDK installed.
Data Collection
|
Data Collection Questions |
Recommended Response |
|
Do you or your third-party partners collect data from this app? |
Yes, we collect data from this app |
|
Types of Data Collected |
Recommended Response |
|
Name |
|
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Email Address |
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Phone Number |
|
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Physical Address |
|
|
Other User Contact Info |
|
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Product Interaction |
✓ |
|
Advertising Data |
|
|
Other Usage Data |
|
|
Crash Data |
✓ |
|
Performance Data |
|
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Other Diagnostic Data |
|
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Other Data |
|
If you are collecting Name and Email Address, you'll need to complete the Name and Email Address sections before moving onto the Product Interaction and Crash Data portions of the questionnaire.
Otherwise, if you do not collect Name and Email Address user data, you can skip to the Product Interaction and Crash Data sections.
Product Interaction
|
Product Interaction Usage Questions |
Recommended Response |
|
Third-party Advertising |
|
|
Developer’s Advertising or Marketing |
|
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Analytics |
✓ |
|
Product Personalization |
|
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App Functionality |
✓ |
|
Other Purposes |
|
|
Additional Product Interaction Questions |
Recommended Response |
|
Is the product interaction data collected from this app linked to the user’s identity? |
No, product interaction data collected from this app is not linked to the user’s identity |
|
Do you or your third-party partners use product interaction data for tracking purposes? |
No, we do not use product interaction data for tracking purposes |
Crash Data
|
Crash Data Questions |
Recommended Response |
|
Is the crash data collected from this app linked to the user’s identity? |
No, crash data collected from this app is not linked to the user's identity |
|
Do you or your third-party partners use crash data for tracking purposes? |
No, we do not use crash data for tracking purposes |
If you have additional questions about privacy in FullStory, check out our Privacy Policy for more information.