Learn how to use Fullstory to solve problems, find answers, and optimize your digital experience. Prepared by Fullstory's Customer Success team.
Not a Fullstory customer? Reach out to request a product demo and get info about our plans.
On-Demand Training Videos
Looking for help with feature overviews, use case recommendations, or general Fullstory tips and tricks? You've come to the right place. Check out our library of on-demand trainings for the resource that's right for you. (Bonus points if you watch them all!)
Fullstory 101
Take a tour of the Fullstory platform
Fullstory 201
Apply Fullstory to your business' KPIs
Account Administration
Understand the essentials of running your Fullstory account
Fullstory Private by Default
Walk through our most secure approach to customer data
Introduction to Fullstory Conversions
Meet Fullstory's answer to all your funnel questions
Fullstory for Customer Support
Learn how Fullstory helps you solve tickets and identify bugs
Fullstory for Product Managers
Track feature engagement and identify UX pain points
Introduction to Fullstory Metrics
Visualize and interpret your Fullstory data
Introduction to Fullstory Defined Events
Teach Fullstory to speak the language of your business
Introduction to Fullstory Dashboards
Build a central view of your business KPIs
Fullstory for Account Management
Evaluate account health & manage customer outcomes
Introduction to Fullstory Funnels
View & track completion rates
Customer Success Office Hours
Looking for some expert guidance around your specific Fullstory usage? We're here to help. Sign up for a private 1:1 session with a Fullstory Customer Success Manager and get their perspective on how Fullstory can help you achieve your business goals.
Register for a 1:1 strategy session
Product Release Webinars
Looking for more information about what we've released in the last few months? You're in luck - we've got that, too. Take a look at the recordings below - and make sure you sign up for our next upcoming Release Review Webinar. (Tip: for past webinars, filling out the form and clicking 'Register' will take you straight to the recording)