Getting Started
Installation
Recording
- Can FullStory record when a user refreshes their page?
- Can FullStory record when a user highlights something on a page?
- Does FullStory record uncaught exceptions?
- Can FullStory record how far a user scrolls on a page?
- Can FullStory record when a user zooms in or out on a touch device?
- Can FullStory record interaction events such as clicks on links or buttons?
Session Replay
- Getting Started with Session Replay
- What do the symbols represent in Session Replay?
- How are the timestamps for sessions in a user card chosen?
- Why can't I locate a user's session in FullStory?
- How do I know if I've already watched a session?
- How does FullStory handle multi-tab browsing sessions?
Search
- Searching for Console Errors
- How to interpret user-agent strings in FullStory
- Can FullStory tell me what the top pages are for my segment?
- Can FullStory tell me what my slowest pages are?
- Can FullStory show the most common entry pages by segment?
- How do I use “or” logic in search?
Account Settings
- Page Settings
- Product & Service Notifications
- Is it possible to rename my FullStory account after it has been created?
- Where can I find my invoice?
- What user roles are available for FullStory teammates?
- What happens if I hit my quota?
Frequently Asked Questions
- What's the difference between optimized and full selectors?
- How do I understand when my team members last logged into FullStory?
- Why can't I edit or archive an object in FullStory?
- Why do I see different numbers in FullStory and Google Analytics?
- New User Onboarding
- What do the face icons mean in my Session Playlist?