Getting Started
Installation
Data Capture
- Can FullStory capture when a user refreshes their page?
- Can FullStory capture when a user highlights something on a page?
- Does FullStory capture uncaught exceptions?
- Can FullStory capture how far a user scrolls on a page?
- Can FullStory capture data when a user zooms in or out on a touch device?
- Can FullStory capture interaction events such as clicks on links or buttons?
Session Replay
- What do the face icons mean in my Session Playlist?
- What defines a session in FullStory?
- Getting Started with Session Replay
- What do the symbols represent in Session Replay?
- What are clips in FullStory?
- How are the timestamps for sessions in a user card chosen?
Data Management
Search
- Can FullStory measure how long someone is on a Page?
- Searching for Console Errors
- How to interpret user-agent strings in FullStory
- Hide Online Sessions from Search Results
- Can FullStory tell me what the top pages are for my segment?
- Can FullStory tell me what my slowest pages are?
Account Settings
- Choosing a FullStory plan type
- Session Overages
- FullStory Plan Retention
- User Management
- How do I understand when my team members last logged into FullStory?
- Product & Service Notifications
Frequently Asked Questions
- Where can I find help with FullStory?
- FullStory Data Residency
- What's the difference between optimized and full selectors?
- Why can't I edit or archive an object in FullStory?
- New User Onboarding
- Does FullStory have heatmaps?
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