Getting Started

Installation

• How do I know that FullStory is deployed successfully?
• How do I get FullStory up and running on my site?
• How do I install FullStory on my online store?
• Can I install the FullStory script on multiple sites?

Recording

• Swan songs: How FullStory records sessions that end unexpectedly
• How does FullStory recording work to recreate my users' experience?
• Does FullStory work with my complex site?
• How to send recording traffic to your First Party Domain using the FullStory Relay
• Can FullStory capture content that is presented in iframes?
• Can I disable all recording?

See all 14 articles

Session Playback

• How are the timestamps for sessions in a user card chosen?
• Why can't I locate a user's session in FullStory?
• How do I watch a session playback?
• How do I know if I've already watched a session?
• How does FullStory handle multi-tab browsing sessions?
• Can you watch sessions across multiple domains?

See all 10 articles

Searching

• How can I search for a user session if I haven't implemented FS.identify or FS.setUserVars?
• Watched Elements - Can I search for CSS elements without a click event?
• How do I search for URLs?
• Can I save searches that I use frequently (create a segment)?
• Can FullStory show me my most engaged users?
• Can FullStory show conversions?

See all 21 articles

Account Settings

• Is it possible to rename my FullStory account after it has been created?
• Where can I find my invoice?
• What user roles are available for FullStory teammates?
• What is a seat?
• What happens if I hit my quota?
• How to regain access to your account

See all 12 articles

FullStory for Mobile Apps

• FullStory Integration with Segment Technical Guide - Mobile (Beta)
• Getting Started with FullStory React Native Recording
• FullStory Integration with New Relic Technical Guide - Mobile
• FullStory integration with Crashlytics Technical Guide
• How to Update Privacy Settings for FullStory for Mobile Apps
• FullStory for Mobile Apps Privacy Rules

See all 8 articles

Frequently Asked Questions

• FullStory Developer Console FAQ
• Does Safari ITP 2.1 impact FullStory data?
• Can FullStory record Web Components or Shadow DOM?
• What defines a session in FullStory?
• What are clips in FullStory?
• Does FullStory have heat maps?

See all 40 articles

Use Cases

• Measure Purchases from Marketing or Social Media Campaigns
• Compare Conversion Rates by Device Type