Getting Started

Installation

• How do I know that FullStory is deployed successfully?
• How do I get FullStory up and running on my site?
• How do I install FullStory on my online store?
• Can I install the FullStory script on multiple sites?

Recording

• Swan songs: How FullStory records sessions that end unexpectedly
• How does FullStory recording work to recreate my users' experience?
• Does FullStory work with my complex site?
• How to send recording traffic to your First Party Domain using the FullStory Relay (BETA)
• Can FullStory capture content that is presented in iframes?
• Can I disable all recording?

See all 14 articles

Session Playback

• How are the timestamps for sessions in a user card chosen?
• Why can't I locate a user's session in FullStory?
• How do I watch a session playback?
• How do I know if I've already watched a session?
• How does FullStory handle multi-tab browsing sessions?
• Can you watch sessions across multiple domains?

See all 10 articles

Searching

• How to search on data attributes in FullStory (BETA)
• Watched Elements - Can I search for CSS elements without a click event?
• How do I search for URLs?
• Can I save searches that I use frequently (create a segment)?
• Can FullStory show me my most engaged users?
• Can FullStory show conversions?

See all 21 articles

Account Settings

• Is it possible to rename my FullStory account after it has been created?
• Where can I find my invoice?
• What user roles are available for FullStory teammates?
• What is a seat?
• What happens if I hit my quota?
• How to regain access to your account

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FullStory for Mobile Apps

• FullStory integration with Crashlytics Technical Guide
• How to Update Privacy Settings for FullStory for Mobile Apps
• FullStory for Mobile Apps Privacy Rules
• Getting Started with iOS Recording
• Getting Started with Android Recording

Frequently Asked Questions

• Does Safari ITP 2.1 impact FullStory data?
• Can FullStory record Web Components or Shadow DOM?
• What defines a session in FullStory?
• What are clips in FullStory?
• Does FullStory have heat maps?
• What makes a user active vs inactive?

See all 39 articles

Use Cases

• Measure Purchases from Marketing or Social Media Campaigns
• Compare Conversion Rates by Device Type