Getting Started
Installation
Recording
- Can FullStory record interaction events such as clicks on links or buttons?
- Swan songs: How FullStory records sessions that end unexpectedly
- How does FullStory recording work to recreate my users' experience?
- Does FullStory work with my complex site?
- How to send recording traffic to your First Party Domain using the FullStory Relay
- Can FullStory capture content that is presented in iframes?
Session Playback
- What do the symbols represent in Session Playback?
- How are the timestamps for sessions in a user card chosen?
- Why can't I locate a user's session in FullStory?
- How do I watch a session playback?
- How do I know if I've already watched a session?
- How does FullStory handle multi-tab browsing sessions?
Searching
- Searching for Ajax Errors
- Difference between Visited URL as the top-level search versus Visited URL as a dependent event filter
- How can I search for a user session if I haven't implemented FS.identify or FS.setUserVars?
- Watched Elements - Can I search for CSS elements without a click event?
- How do I search for URLs?
- Can I save searches that I use frequently (create a segment)?
Account Settings
- Product & Service Notifications
- Is it possible to rename my FullStory account after it has been created?
- Where can I find my invoice?
- What user roles are available for FullStory teammates?
- What happens if I hit my quota?
- How to regain access to your account
FullStory for Mobile Apps
- FullStory for Mobile Apps - Privacy Settings & Apple Questionnaire
- FullStory Integration with Segment Technical Guide - Mobile
- Getting Started with FullStory React Native Recording
- FullStory Integration with New Relic Technical Guide - Mobile
- FullStory integration with Crashlytics Technical Guide
- How to Update Privacy Settings for FullStory for Mobile Apps
Frequently Asked Questions
- New User Onboarding
- What do the face icons mean in my Session Playlist?
- What defines a session in FullStory?
- What are clips in FullStory?
- Does FullStory have heat maps?
- What makes a user active vs inactive?