What browsers are currently supported by Fullstory?

We strive to keep our app functioning on the latest, and sometimes not-so-greatest, versions of the most widely-used desktop browsers. Our data capture snippet is held to a different set of standards and is built to handle the varied and wild world of your customer's internet experience. 

Browsers supported by the Fullstory web application

  • Chrome - Latest stable release

  • Firefox - Latest stable release

  • Safari - Latest stable release

  • Edge - Latest stable release

Browsers supported by Fullstory data capture snippet

Note: The list below represents the oldest browser versions supported for data capture as of January 16, 2026. Prior to this date, older versions may still have been supported.

  • Chrome - Version 38.0 or higher

  • Firefox - Version 29.0 or higher

  • Safari - Version 9.0 or higher

  • Edge - Version 80.0 or higher

Note: As of January 2026, Fullstory no longer officially supports Internet Explorer 11. While the data capture script is expected to work if your environment includes a global Promise polyfill, we can no longer provide troubleshooting or maintenance for IE11-specific data capture issues. 

Mobile 

  • iOS Safari - 9.0 or higher 

  • Android (Chrome) - 44.0 or higher 

  • Android (Browser) - 40.0 or higher 


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