Spaces

Spaces help you organize your Fullstory objects, collaborate with colleagues, and focus on the data that matters most. 

This article is Part 1 of 3 in our series on Spaces:

• Part 1: Spaces.
• Part 2: Getting Started with Spaces.
• Part 3: Ways to Organize Spaces.

The relationship between objects and spaces

An object is a Fullstory analysis. This includes segments, funnels, metrics, dashboards, journeys, retention analyses, and heatmaps. A space is a collection of objects. 

Every object in Fullstory must be saved to a space. Objects can only be saved to one space; however, they can be added to other spaces for reference. 

Object and space permissions

All objects and spaces are accessible to all users. Each user also has a private space that is only accessible to that particular user.

You can hide spaces you don't use from your sidebar by clicking the icon next to the name of the space. This hides the space from you, not from your entire account. 

Click Show hidden spaces in the sidebar to reveal spaces you hid. 

Overview of a space

1. Click Library in the sidebar to view all objects in your account–regardless of which space they belong to.
2. Navigate between spaces, create new spaces, and hide spaces in the sidebar.
3. View your Private space, where you can create objects that are only visible to you.
4. Learn more about the space you're viewing–its name, description, and users who recently accessed it. 
5. Toggle between Featured and Library to explore objects in the space.
   • The Library shows all objects saved or added to the space. 
   • Showcase important objects on the Featured tab to make them easily accessible for everyone who views the space. 
6. In the Featured tab, add sections to organize your featured objects. 

The general space

Your account has one general space that can be edited and renamed but not deleted. This is the default gathering spot for your full organization.

If you are an Enterprise customer whose account was created before November 15, 2023, all existing objects will be saved to your general space. You can set up new spaces and transfer objects using the steps below.

Private space

Each user has one private space to create and store objects that are visible only to that user. A user's private space is the perfect place to explore new analyses and ideas before sharing them more broadly with the wider organization.

Set up spaces

Create a new space

Note: Only Admins and Architects on Fullstory Enterprise plans can create new spaces. 

To create a new space, click + next to Spaces in the sidebar. Give the space a name, description, and color. Click Save. 

Manage the objects in a space

To start a new analysis from scratch, create a new object and save it to your space. You can create a new object from almost anywhere using search, Create, or + buttons. 

To reference an object saved in another space, add an existing object to your space. This conveys interest in an object that other stakeholders manage. It does not change the space that owns the object. 

• From a space, click Create or + and choose Add an existing... 
• From an object, click the vertical ellipses and choose Add to a space. 

To move an object from its current space to a new one, transfer it. Transferring objects changes the space that owns the object. 

• From an object, click the vertical ellipses and choose Transfer. 

When transferring an object to another space, you'll see a "Keep in the current space as a link" checkbox. 

When this box is checked while transferring an object to a new space, the object will be transferred to a new space but we will keep a reference/link to it in the previous space the object existed in. Every object can only belong to one space, but if it's also relevant to another space and you'd like to see it there too, you have the option to reference it in another space via the "Keep in the current space as a link" checkbox.

Feature objects in a space

Feature objects in a space to give them extra visibility on the Featured tab. This emphasizes their importance and makes them easily accessible for collaborators in the space.

• From the featured tab, choose the + button to feature new or existing objects. 
• From an object, click the vertical ellipses and choose Add to a space, then choose a section under Feature this item. 
• From the space library, click the vertical ellipses next to the object and choose Add to featured... 

Then, use sections to organize your featured objects.

• From the featured tab, click Add sections to build your first sections.
• On return visits, use the vertical ellipses next to an existing section to create more. 

Tip: If you'd like to feature links within a Space, you can do so by following the steps below.

1. Click on the + icon next to a specific Section within a Space where you'd like to include a link.
2. Select 'Create a text card...'
3. Enter any desired text and utilize markdown (see example below) to add a link.
   Example: [Your Link Text](https://www.example.com)

More resources

Continue to Parts 2 and 3 of this series for more information, and ask questions in the Fullstory Community. 

• Part 2: Getting Started with Spaces.
• Part 3: Ways to Organize Spaces.

FAQs

Can I set up permissions that provide visibility to only specific users?
All objects and spaces are visible to all users. Limiting visibility to specific users is not supported at this time. 

What’s the difference between a space and Home?
Home is a private page meant just for you, whereas Spaces are visible to everyone in your Fullstory account. 

What’s the difference between a space and a dashboard?
Spaces are hubs for groups of people who collaborate, whereas dashboards visualize the results of specific projects or initiatives within those groups. For example, a Retail Product Team’s space may contain several different dashboards to track the results of their Checkout Page A/B test, Loyalty Program Sign-Ups, Add to Cart Errors, and more.

Can I collaborate with other users on private library objects in my private space?
No. To collaborate on objects with others, move the object to a public space by clicking the Share button in the top right corner of an object. Once an object has been shared and moved to a public space, it can no longer be moved back to a private space.