In local publish application working but same not working on live web application
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Hi All ,
I am implementing Google tag manager with fullstory. when i publish my web application in my local pc and try to record every user session it working Greate but when i put same code in my live application , no session record by fullstory. there is no console error or like that . i debuge and everything is fine .
just issue fullstory not recording the user session from live application.
i am using free trial account.
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Hello @naresh.m
Thanks for reaching out on the community! As this is a troubleshooting question rather than a how to or best practices, this sounds like our support team will need to take a closer look. I can see you’ve already reached out to the team and created a ticket, so I’ve responded asking for some more details so we can take a look to see how we can help :-)
We will lookout for your reply to our support team,
Gemma
For anyone that may come across this thread, here are some useful links:
How do I know that FullStory is deployed successfully?
Should I contact FullStory Support, or ask the Community?
When trying to troubleshoot issues deploying with Google Tag Manager, it’s really helpful if you can share with the support team a URL we can access to take a look at your site along with a preview link so we can analyze your GTM tags.
We've had customers generate this preview link with the following steps in their GTM instance:
1. Click the Preview button from the main GTM landing page
2. In the new debug tab that opens, click the Connect button to launch the preview (our website will be opened in a new window)
3. Return to the debug tab and click the 3-dot icon in the top-right, then click Share
4. Copy the "Shareable debug link"
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