Installing Fullstory on Wix troubles

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Nico Constantinides

just signed up for the demo today.

 

I've tried to install the Fullstory snippet on my Wix site and I believe I'm doing it in the right spot. Screenshots for reference. 

 

However, at what point will the Fullstory site see that I've installed the snippet? Immediately? Because it doesn't appear to register that I've installed the code. 

 

Please advise. 

 

Thank you,

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    Nico Constantinides

    I guess I just needed some patience… working now!

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    Gemma Atkins

    Hi @Nico 

    Thank you for letting us know. I just responded to your support ticket with us and wanted to leave a note here in case it helped any other FullStory users who come across this thread :-) 

    Once the FullStory script is able to load up on your site, you will usually start capturing sessions from that point onwards.

    If you're adding FullStory on any new websites, you can also follow the steps in our help article to check FullStory has been deployed successfully.


    It sounds like you’re up and running now but if there’s anything else we can help with, let us know! :-)

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