Definition of "Changed"

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Hello community,

 

I’ve created a metric tracking the event “Changed”, targeting my search box.

Does anyone have a definition of what “changed” is?  If a textbox goes from blank to filled, is that a change?  If they type something but don’t hit enter, is that a change?  Does speed matter - if they type and hit enter quickly to cause a page to change, would the textbox change register?

 

I was watching a session recording, and saw a user type something in the box, and no change was logged.  Do you know why that would be?

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  • Hey @brandon! Thank you so much for reaching out! 😊

    As far as the definition of a “changed” event, we describe it in this Knowledge Base article as, “Finds activities where a user changed a specific element on your website, such as an input field.”. This would include a user typing anything into your text box regardless of whether they hit enter or not, or the speed at which they entered it.  

    Since this is not registering, we would need to take a closer look at the session you’re referring to and investigate why a “changed” event didn’t occur. Our awesome Support team would be able to take a closer look at that for you! I noticed you already contacted them, so they will be able to help you from here! 

    Please don’t hesitate to reach out should you have any other questions! 

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