What user and event filters are available with OmniSearch?

Virtually everything about your digital experience is recorded and indexed in FullStory. With OmniSearch, you can run powerful queries to target sessions that match specific user and event criteria. In this article, we’ll define what user and event criteria is available using FullStory search. 

Want to see what's new? Check out our newest Event Filters for Refreshed Page, Highlighted Content, Pinch-to-zoom, and Scroll Depth.

User Filters

User Filter

Description

Web and Mobile App Support

Any user

Finds any and all users. Use this option when more specific user criteria isn’t relevant for your search. 

Email

Finds users by email address when you're passing in the user's email address via a call to either FS.setUserVars or FS.identify.

Name

Finds users by name when you’re passing in the user's displayName via a call to either FS.setUserVars or FS.identify.

Signed-Up Status

Finds users who have been identified by a unique user ID (UID) via FS.identify.

User ID

Finds users by specific UID that you’re passing into FullStory via FS.identify.

Total active time

Finds users by the total amount of time they have been active on your site.

Total time

Finds users by the total amount of time they have spent on your site, including time in which they were inactive.

Average session active time

Finds users by the average amount of time a user is active on your site during a session.

Average session length

Finds users by the average length of time a user spends on your site during a session, including time in which they were inactive.

First seen

Finds users by the date they were first seen by FullStory.

Total sessions

Finds users by the total number of sessions recorded for a user.

Last seen

Finds users by the most recent date a user accessed your site.


To further customize your user filters, consider using
FS.setUserVars to get even more advanced. This API lets you send custom user data to FullStory that you can use to target users based on properties that are important to your business. For example, search by criteria like user role, product interest, or average spend. 

Event Filters

Event Filter

Description

Web and Mobile App Support

Any activity

Finds any and all activities. Use this option when more specific event criteria isn’t relevant for your search. 

Custom Event

When configured, finds activities where a custom API event or a Defined Event occurred.

Visited URL

Finds activities where users visited a specific URL.

Web Only

Clicked

Finds activities where a user clicked on an element.

Changed

Finds activities where a user changed a specific element on your website, such as an input field. You can even use this filter to search for the exact text a user entered into a specific input field (i.e. a form field or search bar).

Pinch-to-zoom

Finds activities where a user zoomed in or zoomed out using a touch device.

Web Only

Refreshed Page

Finds activities where a users refresh their pages using their browser refresh button or keyboard shortcut. 

Learn more about refreshed page here.

Web Only

Highlight

Find activities where a users highlight content on a page.

Learn more about highlight here

Web Only

Rage clicked

Finds activities where a user rage clicked (i.e. clicked repeatedly on an element in a short period of time). Learn more about rage clicks here

Error clicked

Finds activities where a user error clicked (i.e. clicked on an element and triggered an error). Learn more about error clicks here.

Dead clicked

Find activities where a user dead clicked (i.e. clicked on an element with no response from the browser). Learn more about dead clicks here.

Thrashed cursor

Find activities where a user thrashed their cursor (i.e. moved their cursor back and forth rapidly out of frustration). Learn more about thrashed cursor here.

Web Only

Suspicious activity

Finds activities where a suspicious activity occurred (i.e. text may have been inputted by a SQL injection or cross-site scripting attack instead of a user). Learn more about suspicious activity here

Web Only

Navigated to Screen

Finds activities where a user navigated to a specific app screen.

FullStory for Mobile Apps Only

Crashed

Finds activities where a crash occurred.

FullStory for Mobile Apps Only

Low Memory

Finds activities where recording stopped due to low device memory.

FullStory for Mobile Apps Only

Abandoned form

Finds activities where a user started filling out a form, but left before submitting their data. Learn more about form abandonment here.

Web Only

Watched Element

When configured in FullStory Enterprise accounts, this finds activities where a watched element rendered on the page and if it was visible in the user’s viewport.

Web Only

Page load

Finds activities with a specific page load time.

Web Only

DOM content loaded

Finds activities with a specific DOM content load time.

Web Only

First Contentful Paint

Finds activities with a specific First Contentful Paint time.

Web Only

AJAX error URL

Finds activities where an AJAX error occurred.

Uncaught Exceptions

Finds activities where an uncaught exception occurred.


To further customize your event filters, consider using
FS.event to get even more advanced. This API lets you send custom event data to FullStory that you can use in search as well. For example, search for activities where users completed a purchase using criteria like order value, number of items purchased, or other event properties you configure. 

Adding Dependent Criteria to Event Filters

FullStory lets you add dependent criteria to event filters. Dependent criteria allows you to search for events when additional criteria is true. For example, the search below will return activities where the user clicked “Add to Cart” when using a tablet.
Dependent_Criteria.png

Dependent Criteria

Description

Web and Mobile App Support

City

Refines your search by the user’s city, derived from their IP address.

State/region

Refines your search by the user’s state or region, derived from their IP address. 

Country

Refines your search by the user’s country, derived from their IP address. 

IP address

Refines your search by the user’s IP address. 

Browser

Refines your search by the user’s browser (i.e. Chrome, Safari).

Web Only

Device Type

Refines your search by the user’s device type (i.e. Desktop, Mobile, Tablet). 

Platform

Refines your search by the user’s platform (i.e. Web or Mobile Apps). 

FullStory for Mobile Apps Only

Device model

Refines your search by the user's device model (i.e. Samsung SM-G970U or Apple iPhone8,4).

FullStory for Mobile Apps Only

Device vendor

Refines your search by the user's device vendor (i.e. Samsung or Apple).

FullStory for Mobile Apps Only

App version

Refines your search by the user's app version (i.e. "latest," or a specific App version number).

FullStory for Mobile Apps Only

App OS version

Refines your search by user’s device version (i.e. iOS 14.4.2).

FullStory for Mobile Apps Only

View

Refines your search by the screen viewed when the event occurred. 

FullStory for Mobile Apps Only

App package

Refines your search by the mobile app package name.

FullStory for Mobile Apps Only

User agent

Refines your search by the user's user agent, a string of browser information unique to each visitor on the web. Web Only

Operating system

Refines your search by the user’s operating system (i.e. Windows, OS X, Chrome OS).

Page duration

Refines your search by the total time a user was on a page when the event occurred.

Page active duration

Refines your search by the total time a user was active on a page when the event occurred.

Time since page load

Refines your search by the time elapsed since page load.

Time since session start

Refines your search by the time elapsed since the session began. 

Console errors on page

Refines your search by the number of console errors on the page.

Console warnings on page

Refines your search by the number of console warnings on the page.

Display width

Refines your search by the width of the user’s display (i.e. the screen they’re using). 

Display height

Refines your search by the height of the user’s display (i.e. the screen they’re using). 

Viewport width

Refines your search by the width of the user’s viewport (i.e. the visible area of a webpage).

Viewport height

Refines your search by the height of the user’s viewport (i.e. the visible area of a webpage).

Visited URL

Refines your search by the URL where the event occurred. 

Web Only

Referrer URL

Refines your search by the URL visited immediately prior to the event.

Web Only

Email

Refines your search by the user's email address when you're passing in their email via a call to either FS.setUserVars or FS.identify.

Name

Refines your search by the user's name when you're passing in a displayName value via a call to either FS.setUserVars or FS.identify.

Scroll Depth

When searching for visited URL events, refines your search by how far a user scrolled on the page.

Learn more about scroll depth here

Web Only

Gesture

When searching for pinch-to-zoom events, refines your search by whether the user zoomed in or zoomed out.

Web Only


To further customize your dependent event filters, use
FS.setUserVars, FS.identify, and FS.event to leverage your own custom properties. 

 

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