Answered
React Native Android data missing
Hi,
I’ve successfully set up the FullStory RN module in the mobile app, and everything is working fine for iOS. I can see the sessions with all the data, clicks, etc. However, I have some issues on Android. The app is building and running fine, and I can see the sessions and replay the journey. It’s working fine, but the only events I can see are ‘Set User Properties’ and ‘Navigate MainActivity.’ I don’t see the click or other navigation events.
Has anyone else had a similar problem?
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Hi P A
Thank you for coming back to us with some additional information. As this requires more troubleshooting, it sounds like this would be better for us to look into via a support ticket rather than in our Community forums. We'll take a look and be back in touch - Look out for an email from us!
Gemma
Hi there, please may you let us know:
- which version of React Native you are using
- which version of the Fullstory React Native SDK you are using?
- what version of Android OS you are testing on?
Hey, I'm using:
"react-native": “0.72.6” with "expo": “49.0.16” on top of that,
FullStory version is: "@fullstory/react-native": "1.7.1",
I'm testing on Android Emulator - API v34.
I reviewed the Logcat for any FullStory native errors and didn’t see anything.
I just want to mention that I was able to enable those events for Android. I used the FullStory.restart() method in the app’s index.js, and I started to see all the events on the dashboard.
Despite the plugin property recordOnStart being true by default (I even tried adding this property with a value of true anyway), for Android, only this manual restart of the FullStory API fixed the issue for me.
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