Page does not find any data
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I am trying to define some pages and I am using wildcards because the URL has some dynamic parts to it.
The definition seems to find matches however when I use the Page in a funnel nothing is reported. Can anyone explain why this might be happening?
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Hi Adam Johnston
A URL can match multiple definitions but can only be counted against one to avoid inflating the numbers for analytics. We explain in our help article on Pages - How does using wildcards (* or **) affect which page rule a URL is mapped to?
When it comes to Pages, the most robust way to configure them is via the API:
https://developer.fullstory.com/browser/set-page-properties/ If your team are already using API pages, remember this will take precedence over any URL-based page definitions created in-app.
If you're not sure what Page definition is taking priority, it's good to start with a metric looking for URLs that match your URL path and then grouping the results by page, like this:
It looks like you may have a conflict caused by API pages being used with different names to what you're expecting to see, so I would recommend you work with your developers to make sure the pageName value is what you want to see.
If you need any further help around this, please raise a support ticket and we'll be happy to take a closer look!
Gemma
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