Ben McCormack
Activity overview
Latest activity by Ben McCormack-
Ben McCormack created an article, Workforce Active Time
Who can use this feature?- Available with Workforce. Interested in a demo of Workforce? Contact us here. This Workforce functionality is currently in Early Access. Reach out to a member of your a...
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Ben McCormack created an article, Guides and Surveys - Managing Frequency with Content Throttling
If you would like to evaluate Guides and Surveys, please reach out to a member of your account team or fill out this form to be connected with a Fullstory team member. Who can use this feature?- P...
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Ben McCormack created an article, Guides and Surveys - User Profiles
If you would like to evaluate Guides and Surveys, please reach out to a member of your account team or fill out this form to be connected with a Fullstory team member. Who can use this feature?- P...
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Ben McCormack created an article, Fullstory for Customer Agents - MCP Integration
Who can use this feature? - Part of Anywhere: Activation . - The Fullstory for Customer Agents MCP server relies on Activation API endpoints, which consume Activations. - 1000 Activations per mont...
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Ben McCormack created an article, Guides and Surveys - Importing Users
If you would like to evaluate Guides and Surveys, please reach out to a member of your account team or fill out this form to be connected with a Fullstory team member. Who can use this feature?- P...
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Ben McCormack created an article, Guides and Surveys - Personalizing Content
If you would like to evaluate Guides and Surveys, please reach out to a member of your account team or fill out this form to be connected with a Fullstory team member. Who can use this feature?- P...
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Ben McCormack created an article, Show when a user saw but didn't engage with a particular tour step (Guide Step Seen)
Guides and Surveys Cookbook Show when a user saw but didn't engage with a particular tour step (Guide Step Seen) This recipe uses the Guide Step Seen and Guide State Changed events to help yo...
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Ben McCormack created an article, Show how users answered a question in a survey (Question Answered)
Guides and Surveys Cookbook Show how users answered a question in a survey (Question Answered) This recipe will help you extract and analyze the specific responses users submit to a question w...
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Ben McCormack created an article, Show when a user started but did not complete a tour (Guide State Changed)
Guides and Surveys Cookbook Show when a user started but did not complete a tour (Guide State Changed) This recipe will help you show when a user started but did not complete a tour to track ...
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Ben McCormack created an article, Collect feedback from new users
Guides and Surveys Cookbook Collect feedback from new users This survey will help you gauge customer satisfaction of users within their second month. Results will help you determine if there a...