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October
Extension Name Required
Extension name is now required when setting up the Workforce extension to help with deployment. Learn more.
September
Import Employee Data
Workforce now supports the ability to import employee data via CSV or JSON upload. Learn more.
Workforce Extension (2025.09.17)
- Removed external script reference from
fs-ext.jsto help with deployement. - Added support for new identity sources: Chrome Profile Numeric and Random Device ID with custom email domains.
August 2025
Capture Internal App Data via the Fullstory Snippet
Internal software development teams now have the option to deploy Workforce on internal apps via the Fullstory JavaScript snippet. This deployment approach gives developers additional functionality for improving the application experience of their employees. Learn more.
Workforce Extension (2025.08.21.2222)
- Interactions with the In-session feedback widget can now be captured and rendered in session playback.
- Updated feedback widget icon.
July 2025
AI Tools for Reducing Software Spend
Workforce speeds up the process of reducing software spend and application waste by providing broad AI analysis across all configured apps and detailed AI analysis for individual apps. Learn more.
Workforce Extension (2025.07.31.0208)
Improved in-session feedback support for anonymous extension users.
June 2025
Workforce Extension (2025.06.24.2156)
User Identity enhancement: added a shared UserId to identify users across apps
Feedback Widget Email Styling
For those funneling employee feedback into a ticketing system, there's now the option to choose Simple Text. Learn more.
April 2025
Workforce Feedback Widget
The Workforce feedback widget can be enabled to appear in configured Workforce apps, allowing employees to ask for help directly from within the apps they're already using. Requires version 2025.04.25 or later of the Workforce extension.
Fullstory Workforce launch
With the launch of Fullstory Workforce, businesses can better understand how their employees utilize digital tools, eliminating unnecessary software spend and speeding up the troubleshooting process.