AI insights from video sessions
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Hello,
Apart from the metrics, segments, funnels, and other elements-driven insights, is there a way to generate AI-based insights from video sessions? Has anyone tried something from FullStory or some AI integration for this?
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Hi @AmpleHair,
Thanks for writing in about using AI to get the most out of your experience.
We are planning to start rolling out our new AI session summary notes feature to customers as GA in the next few weeks if all go as planned. Customers will be opted in to this and other upcoming AI features by default, but there will be a place that admins can opt their org out in Settings if desired. This feature is powered by Google's model (not OpenAI).
We’ll be summarizing the portion of a session leading up to when the user paused it to create a note.
Please stay tuned for when the feature becomes GA and we have a help article to share with further details!
Best,
Amy
Hello Amy, thanks, I see the AI summary for individual sessions, but is there a way to do this for an entire segment or funnel step to draw insights?
regards,
Hello Ample Hair ! At this time, we have not released any segment or funnel AI summary features. As you mentioned, we do have our session summary AI feature.
If you haven't done so already, you may be interested in utilizing our Conversions feature to better understand what may be preventing users from "converting" in a particular funnel.
Let us know if any other questions come up that we can assist you with.
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